A website built for someone standing in water.

Typically eight to twelve weeks from the first working session to launch, depending on how much photography and content we are creating with you. If you are losing calls right now we will often fix the speed and the call path on the existing site in the first fortnight rather than make you wait for the new build — the repairs are cheap and they carry over.

Handled properly, it protects them. We map every existing URL to its replacement before launch, keep the pages that already earn calls, and monitor positions daily for the first month so anything that slips is caught in hours. The risk people have heard about comes from launches with no redirect plan; that is the part we remove.

Yes, and we train them on it. Adding a suburb page, swapping a job photo, changing a response time during a storm or publishing a review takes a few minutes in the editor. Anything structural stays with us so the site cannot be broken by accident, but the day-to-day updates that matter during an event are in your hands.

It helps more than any design detail we could add. Homeowners are choosing between strangers, and real trucks, real technicians and real finished work do the persuading that stock imagery cannot. If a shoot is not in budget we will show your team how to capture usable photos on site, and we compress and crop them so speed does not suffer.

It is the first thing we measure and the last thing we compromise on. With home service sites averaging 8.7 seconds on mobile and 53% of visitors leaving after three, speed is not a technical vanity metric in this trade, it is the difference between a booked job and a call to your competitor. Our site speed specialists are involved from the design stage, not after launch.

Both, on separate paths. The emergency route has to be blunt: number, arrival time, town names, nothing in the way. The reconstruction, mold and commercial work needs a slower path with detail, references and clear pricing conversations, because those buyers are comparing over days. Blending the two into one generic homepage is the most common mistake we undo.

We do, and it stays in your name. Hosting, backups, updates and monitoring are covered by a simple monthly arrangement, or we will hand the whole thing to your own IT provider with documentation if you prefer. Either way you keep the keys, which is the part that matters if you ever want to work with somebody else.

Campaign traffic gets purpose-built landing pages rather than being pointed at the homepage, because an ad click deserves a page that answers exactly what the ad promised. Those pages live inside the same design system so they load fast and look like you, and they can be edited within hours during a storm. Our restoration PPC team builds them from the same plan.

It depends on how many service and location pages you need and how much content and photography we produce, so we scope it properly rather than quote a brochure price. What we can promise is a fixed number before work starts, no percentage of anything, no long-term lock-in, and a build you own outright. Owners tell us the fixed scope is what lets them say yes.

Often, and we will say so honestly when it is the better call. If the platform is sound, targeted work on speed, the call path and the service pages delivers most of the benefit for a fraction of the cost, and you can rebuild later from a stronger position. We only recommend a replacement when the current site genuinely cannot be made fast or extended.

By comparing what the phone did before and after. Calls, form enquiries and booked jobs, split by loss type and suburb, tracked from launch day and reviewed in writing after ninety days. Design opinions are easy to argue about; a call count is not, and it tells us which pages to improve next.

A restoration business is found locally or not at all, so the site is built to feed that: a page per service and per town, business details identical to your Google Business Profile and directory listings, and structured data that helps search engines understand what you do and where. Good web design and good local SEO are the same job here — visibility brings the visitor, and the page decides whether the phone rings.

Fewer than most agencies sell, and more specific. A strong page for each service you want more of — water damage, fire and smoke cleanup, mold remediation, storm damage, reconstruction — plus honest town pages where your trucks respond, an insurance and claims explainer, real project examples and a simple about page. Thirty thin pages help nobody; ten specific ones can carry a whole company.

They do. A property manager comparing vendors wants capacity, certifications, response guarantees, references and a named contact, not a big red emergency banner. We give that audience its own path with the detail it needs, while keeping the homeowner route as blunt and quick as possible, so one website can serve both without confusing either.

Yes, and the numbers get more honest when one team holds them. Our restoration SEO, local SEO and analytics specialists work from the same plan as the build team, so a job is attributed once instead of claimed by three vendors.