Last updated: July 12, 2026
This Privacy Policy describes how Web Tonic FZCO ("Web Tonic," "we," "us," or "our") collects, uses, and shares information when you visit https://webtonic.io, contact us, or otherwise interact with our services (the "Services").
By using our Services, you agree to the collection and use of information in accordance with this Policy.
1. Information We Collect
We collect the following categories of information:
- Information you provide directly. Your name, email address, mobile phone number, company name, and any other information you submit through our forms, checkout, account registration, or when you contact us.
- Information collected automatically. IP address, browser type, device information, pages viewed, and referring URLs, collected through cookies and similar technologies.
- Mobile phone numbers. When you provide your mobile number and opt in to receive text messages, we collect and store that number together with a record of your consent (date, time, and method of opt-in).
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our Services;
- Send you text messages you have opted in to receive (see Section 4);
- Respond to your inquiries and provide customer support;
- Process transactions and send related information;
- Send administrative and account-related communications;
- Improve and personalize our Services; and
- Comply with legal obligations and enforce our terms.
3. How We Share Your Information
We may share your information with:
- Service providers who perform services on our behalf (e.g., hosting, analytics, payment processing, and messaging infrastructure providers), bound by contractual confidentiality obligations;
- Legal and safety purposes, where required by law, subpoena, or to protect our rights, property, or safety; and
- Business transfers, in connection with a merger, acquisition, or sale of assets.
We do not sell your personal information.
4. Mobile Information and SMS/Text Messaging
This section governs the collection and use of your mobile phone number and SMS consent.
No sharing of mobile opt-in data. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories of information sharing described in this Policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
How we obtain consent. We collect your mobile number and consent to receive SMS through our website forms, checkout flows, account sign-up, or other opt-in points where you affirmatively agree to receive messages from us. We do not send text messages to anyone who has not opted in.
Types of messages. Depending on the program you opt in to, messages may include: account verification codes (one-time passcodes) and related account and service notifications.
Message frequency. Message frequency varies.
Cost. Message and data rates may apply, per your mobile carrier's plan.
Opting out. You can cancel SMS messages at any time by replying STOP to any message. After you send STOP, we will send a one-time confirmation and will not send further messages unless you opt in again.
Help. For help, reply HELP to any message or contact us at [email protected] / +971 8000 357 03446.
Carriers. Carriers are not liable for delayed or undelivered messages.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to operate and analyze our Services. You can control cookies through your browser settings. Some features may not function properly if cookies are disabled.
6. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this Policy, including maintaining records of SMS consent and opt-out requests as required by applicable law and carrier rules, and thereafter as required for legal, accounting, or reporting obligations.
7. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict the processing of your personal information, to withdraw consent, and to object to certain processing. To exercise these rights, contact us at [email protected]. We will respond in accordance with applicable law.
8. Data Security
We implement reasonable technical and organizational measures designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
9. Children's Privacy
Our Services are not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us information, contact us and we will delete it.
10. International Users
If you access our Services from outside the United Arab Emirates, your information may be transferred to, stored, and processed in the United Arab Emirates or other countries where our service providers operate.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date reflects the most recent revision. Continued use of the Services after changes constitutes acceptance of the revised Policy.
12. Contact Us
Web Tonic FZCO IFZA Business Park, DDP, Unit 001 - 9691, Dubai, United Arab Emirates Email: [email protected] Phone: +971 8000 357 03446