

A vendor stack is not a marketing strategy for a dealer group.
not a marketing strategy
Car and powersports dealerships buy plenty of marketing. What is usually missing is a written marketing strategy saying which departments and which customer segments get funded rooftop by rooftop, what the group can actually prove against the store down the road, and which numbers leadership reviews every week. We run a fixed-scope marketing strategy consulting engagement and hand over a marketing plan with positioning and messaging, owners, budgets and dates. Advisory only: no campaigns, no website or feed management, no vendor reselling inside the engagement. Book a meeting and bring twelve months of financial statements, inventory and marketing spend data.
Tell us a little about your brand and we'll be in touch within 24 hours to lock in a time.

WHAT WE EXAMINE
Four decisions a dealership marketing strategy has to settle.
has to settle
Most dealer marketing plans are a vendor list with a monthly budget attached, refreshed whenever a manufacturer programme changes. That is how a group can hold unit volume and still watch total gross fall. Nobody decided which departments and which customers the marketing exists to win, or what the group is prepared to prove. A strategy engagement settles these four decisions and writes them down, with the commercial model taken as given.
Department and segment priority
Positioning and proof
Channel roles and the demand plan
Budget, measurement and the plan itself
Which departments and which customers get the money.
We start with your own numbers: total gross by department across new, used, finance and insurance, service, parts and accessories; gross per unit retailed by segment and by rooftop; inventory turn and days supply by model line and price band; lead source to sold ratios; and service retention and customer repair order counts. Powersports groups get the same read across units, parts, apparel and service.
The industry read is that the front end no longer carries the group by itself. The Q2 2026 Presidio-NCM benchmark recorded gross profit per new vehicle retailed down 13.5% year over year to $1,840 and per used vehicle down 10.0% to $1,409, while fixed-operations gross rose 5.2% and produced 52.8% of total dealership gross profit. A plan that funds vehicle advertising and leaves service to the reminder postcard is arguing with that arithmetic.
- Total gross by department and rooftop, not unit count alone
- Inventory turn and days supply by model line and price band
- Fixed operations funded as a demand channel, not an afterthought
- The segments and model lines you stop advertising
52.8%
of total dealership gross profit came from fixed operations in Q2 2026
Why this store, instead of the same model twelve minutes away.
Dealer messaging collapses into price, payment and a manufacturer event, which is why so many stores compete only on the last discount. We build positioning from what the group can substantiate: inventory depth in the model lines you actually want to sell, trade and appraisal experience, delivery and paperwork time, service capacity, loaner and mobile service availability, technician certification, warranty and reconditioning standards, and the specific reason a repeat customer comes back for the second vehicle.
Each audience buys different proof. A first-time powersports buyer, a fleet or commercial account, a service-only customer and a repeat truck buyer are not evaluating the same store. The plan writes the claim, the evidence and the messaging for each, including how the group talks about price without making price the only reason to visit.
- Claims built from inventory, service capacity and delivery facts
- Separate messaging for new buyers, repeat buyers, service customers and commercial accounts
- Trade and appraisal experience positioned deliberately
- A price and promotion position the gross can hold
$1,840
average gross profit per new vehicle retailed in Q2 2026, down 13.5% year over year
What each channel is for, and what it is not for.
Every channel gets a named job. Search and the dealer website capture demand that already exists and defend the store name. Third-party listing sites buy in-market shoppers, and the plan states what that traffic is worth against gross per unit rather than against a cost per lead. Social and video build consideration for the model lines you want to move, not the ones already turning. Owner marketing, service reminders and equity mining own repeat business and fixed operations. Manufacturer co-op and tier-two programmes get a role rather than a default.
Spend concentration makes this decision expensive to get wrong: NADA Data 2025 puts advertising at $586,246 per dealership on average, including $123,698 on search engine marketing, $117,249 on third-party listing sites and $114,318 on website and SEO work. The plan also states which vendors and channels to reduce or stop, which is only credible because we do not resell any of them.
- One named job per channel, per rooftop and quarter
- Third-party listings valued against gross per unit, not cost per lead
- Owner and service marketing planned before more conquest spend
- Vendors and channels to reduce or stop named explicitly
$586,246
average advertising expense per franchised dealership in 2025
Owners, budgets and dates, or it is a deck.
The last section decides whether anything happens. We set budget by rooftop, department and quarter, define the short metric set leadership reviews weekly, specify the tracking and reporting changes needed to read gross per unit, lead source to sold and service retention rather than vendor-reported leads, name an owner for every workstream, and put the plan on a calendar with quarterly checkpoints.
That discipline is rarer than it should be. Among 500 marketing and finance leaders in the Haus 2026 Decision Confidence Index, only 49% said they can measure marketing's effect on business outcomes and 74% had killed an initiative they could not measure. In a dealer group the reporting problem is usually structural: every vendor reports its own leads, so the same sold unit is claimed three times and nobody can compare rooftops.
- Budget allocated by rooftop, department and quarter
- One attribution standard across vendors, not each vendor's own report
- Gross per unit and service retention reported, not lead counts
- Named owners and dates on every workstream
49%
of marketing leaders can measure marketing's effect on business outcomes
Fixed scope with a defined end date, agreed in writing
Channels judged on gross per unit and department gross, never on vendor leads
Advisory only, and we resell no dealer vendor, so the plan can cut one
Every measure cut by store and department, never left blended
We made the difference for those brands
01 — The challenge
Units are holding, gross is falling, and nobody has decided anything.
The pattern repeats across dealer groups and powersports platforms. Budget is a vendor list inherited from three general managers ago, topped up whenever a manufacturer programme changes, so the strategy is whoever renewed last. Reporting reads vendor lead counts, so the same sold unit is claimed by three vendors and no rooftop can be compared with another. Service and parts, which carry more than half the group's gross, get a reminder postcard while conquest advertising takes the budget. The trade and appraisal experience that would earn the next vehicle is treated as paperwork. The target customer is described as anyone in the market. Not one of those is a channel problem; it is the absence of a decision.
“We held unit volume across four rooftops and lost total gross anyway. Every vendor sent a report showing they were the reason we sold anything.”
The pressure is documented, not anecdotal. The Q2 2026 Presidio-NCM benchmark recorded new vehicle gross per unit down 13.5% and used down 10.0% year over year, with finance and insurance income per unit up 4.8% to $1,769 and fixed operations supplying 52.8% of total gross, while powersports retail measured an 11.65% year-over-year increase across new and used models in February 2026, with new units up 4.08% against a 16.54% decline the previous February. Volatile demand against thinner front-end gross is exactly the market that punishes an undecided strategy.
02 — Our approach
Evidence, then decisions, then a written marketing plan. Four to six weeks.
Fixed scope, one senior consultant in every session, no execution work inside the engagement. Week one is evidence. We take twelve months of financial statements by rooftop and department, gross per unit retailed by segment and model line, inventory turn and days supply, lead source to sold ratios, appointment and show rates, service and parts revenue with customer repair order counts and retention, your customer records and equity data, reputation and review volume by store, and every line of marketing spend including vendor, listing and co-op invoices. We interview the dealer principal or platform executive, finance, sales management, fixed operations and whoever owns marketing today.
Week two is analysis: gross by department and segment, which lead sources produce sold units at acceptable gross, where the funnel loses shoppers between enquiry and delivery, how much service and owner revenue is left unclaimed, positioning tested against what shoppers and service customers were actually told, a vendor and channel audit priced against gross, and an honest assessment of what can be measured. Week three is a decision session with your leadership team: which departments and segments lead, what the positioning says, which channels and rooftops are funded and when, and who owns each number. The final weeks produce the written plan, budget and measurement framework, plus a one-page brief any agency or vendor can be held to. We run no campaigns, manage no websites or inventory feeds, are not buy-sell advisers or a 20 group, and give no accounting, valuation, finance or legal advice.
03 — What we did
How the engagement actually runs.
Financial statements, inventory turn and lead-to-sold read together before opinions, positioning tested against what shoppers were actually told, then one plan your leadership has already argued through.
Week 1 / Evidence
Gross, inventory and lead-to-sold read together
Twelve months of statements by rooftop and department, gross per unit by segment, inventory turn and days supply, service retention, and every vendor and co-op invoice.

Week 2 / Analysis
Departments ranked and positioning tested with real shoppers
Gross by department and segment, which lead sources produce sold units at acceptable gross, and claims checked against what shoppers and service customers were told.

Week 3 / Decisions
Priorities, positioning and funding decided by leadership
Which departments and segments lead, what the positioning says, which rooftops and channels are funded in which quarter, and who owns each number.

Weeks 4-6 / Plan
The written marketing plan and its measurement framework
Positioning platform, channel plan by rooftop and quarter, budget, metrics, and a brief any agency or vendor can be held to.

WHAT YOU GET
Six deliverables, all editable, all yours.
all yours
Written for your rooftops, your model lines and your service capacity, in files your team can change without calling us.
Written marketing plan
What marketing will do over the next four quarters, by rooftop, department and segment, with a named owner and a date on every workstream.
Department and segment priority
Total gross by department, rooftop and segment, with the model lines and audiences you are deliberately declining written down.
Positioning and messaging platform
The claim, the evidence behind it, and separate messaging for new buyers, repeat buyers, service customers and commercial accounts.
Channel and demand plan
One named job per channel across search and the dealer website, third-party listings, social and video, owner and service marketing, and co-op programmes, sequenced by quarter.
Budget and measurement framework
Spend by rooftop, department and quarter, the numbers leadership reviews weekly, and one attribution standard that replaces each vendor's own report.
Agency and vendor brief
A one-page brief that lets any agency, vendor or new marketing hire execute the strategy without reinterpreting it.
HOW WE WORK
Operating standards, not promises.
Operating standards

Multi-rooftop dealer groups
Where each store inherited its own vendor stack and no two rooftops report a sold unit the same way.
ExplorePowersports and marine groups
Where units, parts, apparel and service compete for the same budget and seasonality hides which one is actually growing.
ExploreFixed operations led platforms
Where service and parts carry the gross but the marketing plan still reads like a vehicle advertising calendar.
ExploreBuilt on trust. Proven by results.
We partner with SMBs and Fortune 500 companies to deliver more than reach — we bring clarity, execution, and measurable outcomes. Every successful partnership starts with a strong culture fit and a shared drive to grow.








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FAQ
What dealer groups ask before buying marketing strategy consulting.
What does marketing strategy consulting cover for a dealership?
Four decisions and a plan. Department and segment priority, meaning how new, used, finance and insurance, service and parts are funded across your rooftops; positioning and proof, meaning why a shopper should choose your store over the same model twelve minutes away; channel roles, meaning what search, the website, third-party listings, social, owner marketing and co-op programmes are each for; and budget and measurement, meaning owners, spend and the numbers leadership reviews weekly. The output is a written marketing plan, not a workshop summary.
How is this different from hiring an automotive marketing agency?
An agency or platform executes a plan and is paid for the channels it runs. This engagement writes the plan, and because we take no media, website, feed or reselling work inside it, the plan can say that a vendor should be cut, that third-party listing spend is buying units you would have sold anyway, or that next quarter's money belongs in service and owner marketing. The deliverable includes a one-page brief written so any agency or vendor, including your current ones, can deliver against it.
Are you buy-sell advisers or a 20 group?
Neither. We are not buy-sell advisers, we are not a dealer 20 group, and we give no accounting, valuation, floor plan, finance and insurance compliance or legal advice. This is a fixed-scope marketing strategy engagement that reads your own statements and operating data and produces one written plan, then ends. Where the question is the wider commercial constraint on growth, dealership growth advisory is the engagement.
Do you manage our website, inventory feeds or listing accounts?
No. The plan states what the website and each feed or listing account has to achieve, what merchandising and proof information belongs on it, and how it is measured, then hands that to whoever executes. Keeping the strategy separate from the platform contracts is the point: a plan written by a team that also bills for the platform tends to recommend the platform.
We are hitting our unit targets. Why would we need this?
Because units and gross have separated. Q2 2026 benchmark data shows gross per new unit down 13.5% and per used unit down 10.0% year over year, with fixed operations now producing 52.8% of total dealership gross. A plan that funds vehicle advertising at the expense of service, parts and owner retention can hit every volume target and still deliver a worse year.
What does the engagement cost?
A fixed fee quoted after a scoping call, with deliverables and dates written down before you commit. It varies with the number of rooftops, franchises and departments in scope and the state of your data, so publishing a rate would mislead most readers. For context on scale, NADA Data 2025 puts average advertising expenses at $586,246 per dealership, and The CMO Survey puts marketing at 9.0% of company revenue across industries. Book a meeting for a scope and a number.
How do you handle vendor attribution when every report contradicts the others?
We set one standard and apply it. Sold units are reconciled from your own records, then lead sources are mapped to them once, so a single delivery is credited once instead of three times. Where the data cannot support a conclusion, the plan says so and states what must change. Implementation of that reporting layer sits with marketing operations consulting or your own team, not inside this engagement.
Does the plan cover service and parts?
Yes, and usually as a priority rather than an appendix. NADA Data 2025 reports average dealership service and parts sales of $9,687,942 across 16,252 repair orders, at $494 per customer repair order. Retention, reminder and reactivation programmes, capacity and appointment availability, and how service customers become vehicle buyers are all strategy decisions, not shop admin.
We are a powersports group. Is this the same engagement?
Same structure, different mechanics. Powersports demand is more seasonal and more discretionary, unit mix moves with model year and used values, and parts, apparel and accessories carry a larger share of gross. February 2026 retail data showed an 11.65% year-over-year increase across new and used models, with new units up 4.08% against a 16.54% decline the previous February, so the plan is built around season shape rather than an even quarterly spend.
Do you talk to our customers?
Yes, within the agreed scope. Recent buyers, shoppers who bought elsewhere and service-only customers are the fastest route to a positioning claim that survives the showroom floor, and they will tell you exactly which part of the process cost you the deal. Interviews are short and confidential, and findings feed the positioning platform rather than being published.
How is this different from growth advisory?
Different question. Dealership growth advisory looks for the commercial constraint on growth wherever it sits, including inventory turn, the vendor stack, lead-to-sold conversion and fixed operations. Marketing strategy consulting takes the commercial model as given and answers what marketing should do about it: department and segment priority, positioning, channel roles, budget and measurement. Groups that already know their constraint usually want this one.
Will the plan work with manufacturer co-op and tier-two programmes?
Yes, and it treats them as a funding source with conditions rather than a strategy. The plan states which programme money is genuinely incremental, which compliance requirements shape creative and media choices, and where co-op is pulling budget toward channels your own data does not support. We give no guidance on your franchise agreements themselves.
Our data lives in the DMS, a CRM and six vendor dashboards. Can you still write a strategy?
Yes, and we will say plainly where it limits a conclusion. We work from the financial statements first, reconcile the dealer management system, customer relationship system, call tracking and vendor dashboards against them, and label which findings are solid and which are directional. That reconciliation is usually the first time a group sees one number per rooftop.
We have no marketing leadership above store level. Is this premature?
No, it is often the right first step, because the plan states what a group marketing leader would have to do and what stays with vendors. Where the question is really structure and sequencing of hires, marketing team advisory covers it, and where you need someone to lead the function while you build it a fractional CMO is the engagement. Both are quoted separately.
What happens after the plan?
Your team runs it, and every workstream has a named owner on your side. Many groups book a review at ninety days to check the leading indicators and adjust the sequence, which takes half a day and is optional. Where you want a standing numbers habit instead, scorecard advisory sets one up and hands it back. The parent engagement is marketing strategy consulting, and execution, if you want us to do it, is scoped separately.


























































































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