Table of contents
How we vet every listicle
Every agency featured on Web Tonic passes our 84-point editorial review before a single listicle goes live. This is how we vet each pick:
Verified client outcomes: We require real case studies with measurable KPIs — revenue, ROAS, CPA, retention — tied to the exact category being ranked. No cherry-picked wins, no unverifiable numbers.
Independent reputation: We cross-check Clutch, Google, G2, and Trustpilot ratings, and screen for review-bombing or suspicious patterns. Only operators with a consistent, verifiable track record make the cut.
Beyond that, every listing goes through a quarterly re-audit. We check 84 criteria across 6 pillars to make sure it still holds up — here are some of the checks we run:
A social media management agency runs a business's social accounts day to day. It sets the strategy, plans a content calendar, creates and schedules posts for Instagram, Facebook, LinkedIn or TikTok, replies to comments and messages, and reports on what the accounts achieve each month.
We kept only firms whose own site sells social media management, then checked each address, client claim and price by hand. All eight are Canberra-based, from Fyshwick and Deakin to Dickson. Five name a verified client, and one, SocialEasy, publishes a monthly price.
What does a social media management agency in Canberra actually do?
It plans, creates and posts content on your social channels, manages comments and messages, and reports on results each month. Eight external Canberra agencies cleared our checks; all are based in the city, five name a client we verified and one publishes a price.
1. Web Tonic
About: Web Tonic runs social media as a growth channel: content calendars, community management and reporting sit with the same team that runs paid social, so organic posts and ads are planned against one set of numbers. Social media management, paid social and performance creative are scoped as separate lines, and the client keeps full admin access to every account.
Key Services: Growth Marketing, Paid Social, PPC, Meta Ads, SEO, Google Ads, Snapchat Ads, Amazon Ads, Reddit Ads, TikTok Ads, TikTok Shop, GEO-AEO, Webflow Design, Shopify Design, WordPress Design, UGC, Social Media Management, Pay Per Click Management, Marketing Analytics, Analytics Implementation & CDPs, Performance Branding, Performance 360° Audit, Programmatic Ads, OOH Ads, HR Marketing
Industries Served: eCommerce, SaaS, B2B, Construction Professionals, Home Services, SMEs, Health Spa & Wellness, Retail, Legal & Judicial Services, Food & Beverages, Pets, Fitness, Family & Children, Finance & Insurance, Travel, Non-Profits & Organizations, Furniture & Decoration
Notable Clients: WorldRemit, Jack & Jones, Ardene, L’Oréal, Sendwave, Nestlé, Airbnb. Serve Fortune 500 companies and smaller fast-paced startups.
Locations: HQ in San Francisco with notable offices in New York, Chicago, Miami, Toronto, Montreal, Dubai, Singapore, Sydney and more. Offices on five continents.
Pricing: Starting at USD $3,000 per month. Flexible and scalable plans at any time according to your enterprise needs. Book a call to learn more.
Great For: Mid-market to enterprise-level businesses requiring ongoing, on-tap growth and performance marketing services.
Website: Web Tonic
2. Ivy Social
About: Ivy Social is a Canberra social media marketing agency based on Dairy Road in Fyshwick. It manages social channels, creates content and runs paid social for local businesses.
Key Services: Social Media Management, Content Creation, Paid Ads, Digital Strategy
Industries Served: Hospitality, Retail, Health and wellness, Professional services
Notable Clients: Not publicly named on its own site
Locations: Fyshwick, Canberra (Dairy Road)
Pricing: Quote-based
Great For: Local hospitality venues, Small retailers, Service businesses
Website: Ivy Social
3. Dak & Co
About: Dak & Co is a boutique marketing and social media agency on Canberra Avenue in Fyshwick, working by appointment. It offers social media strategy and account management, content creation, influencer marketing, event planning and one-to-one or group social media coaching.
Key Services: Social media strategy development, Monthly content creation and management, Social media coaching and workshops, Professional photography and videography, Influencer marketing, Event planning and brand activations
Industries Served: Hospitality, Tourism, Events, Retail
Notable Clients: Jimbour House
Locations: Fyshwick, Canberra (Canberra Avenue)
Pricing: Quote-based
Great For: Hospitality and tourism businesses, Teams that want social media coaching, Brands planning launch events
Website: Dak & Co
4. Threesides Marketing
About: Threesides Marketing is a Dickson-based digital marketing agency in Canberra that specialises in social media strategy, content, community management and training. Its named clients include Old Bus Depot Markets, Yass Valley Council and SportsCare and Physiotherapy.
Key Services: Social Media Management, Social Media Strategy and Planning, Community Management, Social Media Content Development, Social Media Training, Digital Advertising, Marketing Planning and Strategy, Email Marketing, Content Marketing, Graphic Design, Video and Photography, Media, PR and Influencers
Industries Served: Tourism and hospitality, Retail and ecommerce, Government, Not-for-profit
Notable Clients: Wonderschool, SportsCare and Physiotherapy, Old Bus Depot Markets, Yass Valley Council, Lantern Apartments
Locations: Dickson, Canberra
Pricing: Quote-based
Great For: Councils and community organisations, Markets and tourism operators, Health and allied health practices
Website: Threesides Marketing
5. JCreate
About: JCreate is a creative agency on Campion Street in Deakin, Canberra, run by a female-led team. It focuses on social media management and content creation, with branding, website design and commercial photography as related services.
Key Services: Social Media Management, Content Creation, Branding, Website Design, Commercial Photography
Industries Served: Property, Fashion and lifestyle, Creative studios, Professional services
Notable Clients: Hive Property, The Gestalt Edit, McShane Studios
Locations: Deakin, Canberra (Campion Street)
Pricing: Quote-based
Great For: Lifestyle and fashion brands, Property businesses, Studios wanting a consistent feed
Website: JCreate
6. SocialEasy
About: SocialEasy is a Canberra digital marketing agency that handles social media management end to end, from strategy and captions to graphics, publishing, community engagement and monthly reporting. It publishes its prices, starting at AUD $600 a month for social media management.
Key Services: Paid Advertising, Social Media Management, Digital Products, Website Development
Industries Served: Hospitality, Beauty, Fitness, Retail, Professional services
Notable Clients: Not publicly named on its own site
Locations: Canberra
Pricing: Social media management from AUD $600 a month (Standard plan AUD $1,200 a month)
Great For: Cafes and hospitality venues, Beauty and fitness studios, Small businesses wanting a fixed monthly price
Website: SocialEasy
7. Agency 9
About: Agency 9 is a boutique marketing, communications and creative agency based in Deakin, Canberra. It develops and runs social media and digital activity as part of wider marketing, PR and campaign work.
Key Services: Social Media Management, Marketing Strategy, Digital Marketing, Creative Services, Public Relations, Media Planning, Marketing Management
Industries Served: Government, Arts and screen, Not-for-profit, Property
Notable Clients: Not publicly named on its own site
Locations: Deakin, Canberra
Pricing: Quote-based
Great For: Government and industry bodies, Arts and screen organisations, Businesses needing PR and social together
Website: Agency 9
8. Inklab
About: Inklab is a Fyshwick-based creative agency in Canberra covering design, advertising, digital and content. Its social media work spans strategy, content and management, for clients such as Canberra United, the Canberra Raiders and the National Museum of Australia.
Key Services: Social media strategy, Social media content, Social media management, Campaign creation, Brand strategy, Identity design, Web design & development, Photography and video production
Industries Served: Sport, Cultural institutions, Food and drink, Government
Notable Clients: Canberra United, National Museum of Australia, Australian War Memorial, Canberra Raiders, Capital Brewing
Locations: Fyshwick, Canberra
Pricing: Quote-based
Great For: Sporting clubs, Museums and cultural institutions, Food and drink brands
Website: Inklab
9. PupDigital
About: PupDigital is a family-owned digital agency based in Canberra that leads with paid advertising on Google, Meta, LinkedIn and Bing. It lists social media management, email marketing and web design as supporting services and says it does not outsource any of its work.
Key Services: Social Media Management, Meta Ads Management, Google Ads Management, LinkedIn Ads Management, TikTok Ads Management, Web Design
Industries Served: Health, Trades and home services, Professional services, Not-for-profit
Notable Clients: International Neuroendocrine Cancer Alliance (INCA), AGA Air Conditioning
Locations: Canberra
Pricing: Quote-based
Great For: Businesses running Meta and Google ads, Trades and home services, Small teams wanting one agency
Website: PupDigital
Quick Comparison Table
| Agency | Key Specialty | Starting Price | Best For |
|---|---|---|---|
| 1. Web Tonic | Full-Service Performance Marketing | USD $3,000/mo | Mid-market to Enterprise |
| 2. Ivy Social | Social media management for local businesses | Quote-based | Local hospitality venues |
| 3. Dak & Co | Social management with coaching | Quote-based | Hospitality and tourism businesses |
| 4. Threesides Marketing | Social strategy and community management | Quote-based | Councils and community organisations |
| 5. JCreate | Content-first social management | Quote-based | Lifestyle and fashion brands |
| 6. SocialEasy | Published-price social management | Social media management from AUD $600 a month (Standard plan AUD $1,200 a month) | Cafes and hospitality venues |
| 7. Agency 9 | Social inside communications campaigns | Quote-based | Government and industry bodies |
| 8. Inklab | Social for sport and cultural brands | Quote-based | Sporting clubs |
| 9. PupDigital | Social beside paid advertising | Quote-based | Businesses running Meta and Google ads |
Frequently Asked Questions
How should I choose between these Canberra social media agencies?
Ask each Canberra agency to show a live account it runs today, with the last three months of posts and the monthly report it sends. Check who writes the captions, who replies to comments and messages, and how fast. Ivy Social, Dak & Co, Threesides Marketing, JCreate and SocialEasy lead with social, while Agency 9, Inklab and PupDigital fold it into PR, creative or paid advertising work.
How much does a Canberra social media agency cost?
One of the eight external firms publishes a figure: SocialEasy lists social media management from AUD $600 a month on its Starter plan and AUD $1,200 a month on its Standard plan. Every other agency here quotes after a call. Expect a retainer set by channels, posts per week, content shoots and community management hours. Ask for posting volume and reply times in writing, and keep ad spend separate from the management fee.
What is the difference between social media management and paid social?
Social media management covers the organic side: strategy, a content calendar, creating and scheduling posts, replying to comments and messages, and monthly reporting. Paid social is ad buying on Meta, TikTok or LinkedIn, with its own budget and targeting. Ivy Social and Threesides Marketing run both, and PupDigital leads with paid advertising on Meta, Google, LinkedIn and Bing. Ask every proposal to price the two separately.
How long before social media management shows results?
Expect the first month to go on onboarding: access to accounts, a tone-of-voice brief, a content calendar and the first batch of approved posts. Engagement and follower trends usually need three to six months of consistent posting before they mean much. A Canberra cafe posting daily will read its numbers faster than a council or museum with several sign-off stages. Agree which numbers the monthly report will track before the first post goes out.
Should I hire a Canberra agency or one based elsewhere?
Canberra supplies this whole list. Ivy Social, Dak & Co and Inklab are in Fyshwick, JCreate and Agency 9 are in Deakin, Threesides Marketing is in Dickson, and SocialEasy and PupDigital work from the city without publishing a street address. Dak & Co meets clients by appointment. A local team understands government communication rules, can film around the city and can sit in on approvals when your own team needs to sign off.
Choosing a Social Media Management Agency in Canberra
All eight external agencies are based in Canberra, so location barely separates this shortlist. What separates them is whether social is the core service or one line inside PR, creative or paid advertising work.
Five name a client we could verify, and one publishes a price. Ask each firm to walk you through an account it runs now. A live account tells you more than a case study deck.
Account ownership comes first. Your business should hold admin rights to every page and ad account, with the agency added as a partner, never the owner. Ask for the approval process and reply times in writing too.
Finally, meet the person who will post and reply for you, not only the person who pitches. If you want the day-to-day posting, the paid social that amplifies it and the growth plan answerable to one team, read our latest analysis or see how we source creator content.
