

Be the clinic ChatGPT names when someone asks about IVF.
ChatGPT names
Long before a first consultation, patients ask an assistant what their numbers mean, what a cycle costs and whether it is worth starting. Two things decide whether your clinic is part of that answer: your eligibility to advertise inside ChatGPT, which is a manually reviewed health category, and whether the model has content of yours worth retrieving. We build both, and track them beside our AI search programme.
Tell us a little about your brand and we'll be in touch within 24 hours to lock in a time.

FOUR WORKSTREAMS
Four workstreams behind a fertility clinic's AI visibility.
Four workstreams
Eligibility under the health rules, the retrieval layer that gets your clinic quoted, the paid placements where they are open, and an enquiry path built for a patient who has already read everything.
Eligibility & policy
Retrieval & answer layer
Paid placements
Enquiry path & measurement
Healthcare is a restricted category. We start with what is allowed.
OpenAI approves healthcare and medicine advertisers case by case as the category rolls out, and does not place ads near sensitive user content including personal health conversations. The eligible health list published so far — health insurance, dental, supplements, vision, medical testing, hospitals and urgent care, under enhanced verification — tells you how carefully this is being staged.
So we establish exactly where a reproductive medicine clinic stands before any budget is discussed, prepare verification and compliant creative, and give you a candid timing view. The retrieval work below starts immediately and carries results regardless.
- Category position checked against current OpenAI policy
- Advertiser verification and application prepared for you
- Creative written for a manual medical policy review
- A written timing expectation, never a promise of placement
1bn
weekly ChatGPT users, 20% of them showing commercial intent, per OpenAI
The citation is the asset. Build content a model can retrieve.
When an assistant answers a question about AMH levels, IVF costs or what a first appointment involves, it assembles the reply from sources it can retrieve and trust. Patients are already there in volume: KFF found 32% of adults used AI for health information or advice in the past year, including 29% for physical health.
We build the answer layer your clinic is missing: plain answers to the questions patients actually ask, written with your clinicians, structured so a generation system can quote a clean passage, with your clinic's credentials, locations and team made machine-readable. No clinical claims we cannot support, and nothing published without your medical director's approval.
- The real patient question set, answered plainly
- Structured so an AI system can quote a clean passage
- Clinician bios, locations and credentials machine-readable
- Every page approved by your medical lead before publishing
32%
of US adults used AI for health information or advice in the past year (KFF, 2026)
29%
used it specifically for physical health information
Where placements open, they are bought narrowly and carefully.
ChatGPT advertising now spans 31 European markets on top of the US, with cost-per-click bidding and tens of thousands of advertisers. For a fertility clinic the defensible moments are narrow and practical: someone comparing centres in a city, asking what a consultation involves, or researching funding and insurance — never someone in the middle of a private health conversation.
Paid search remains the volume channel meanwhile, and the benchmark to beat is public: $9.84 average CPC and $112 cost per acquisition in fertility. We report both against the same target.
- Ads Manager account, billing and tracking in your name
- Sensitive and clinical contexts excluded deliberately
- Copy that survives a manual medical review
- Spend paced against booked consultations
$112
average fertility cost per acquisition on Google Ads (2026 benchmark)
This patient arrives informed. The first contact has to match.
Someone who has spent weeks with an assistant knows the vocabulary and has a list of questions. An enquiry form asking only for a name and phone number wastes that. We rebuild the first contact around it: a booking that takes a minute, honest cost information, named clinicians, and a response time your coordinators can genuinely meet.
Then we measure what most centres cannot — which assistant conversations produced enquiries, which pages were cited, and what a booked consultation costs by source, with the paid and organic sides in one report rather than two.
- Consultation booking rebuilt for an informed patient
- Assistant referrals tracked separately in analytics
- Cost per enquiry and per booked consultation by source
- One monthly read in plain language
6.8%
average fertility clinic conversion rate on Google Ads (2026 benchmark)
Ads account, analytics and content stay in your name
A booked consultation is the metric, never an impression
Weekly working session with the people doing the work
Clinical or success-rate claims we cannot evidence
We made the difference for those brands
01 — The challenge
The research now happens with an assistant, not a search page.
A patient works through months of quiet reading before contacting anyone: what the numbers mean, whether treatment is realistic, what it costs, which clinic to trust. That reading increasingly happens in a chat window that summarises, compares and names a few options. Centres that spent years earning search visibility now find a layer above it deciding what gets repeated.
“Patients arrive quoting figures we never published, from clinics they found in a chat.”
The behaviour is already mainstream: 32% of US adults used AI for health information or advice in the past year. Being retrievable in that conversation is now part of a clinic's visibility rather than an experiment, and it costs less to build than the $112 average acquisition it protects.
02 — Our approach
Check eligibility, build the retrieval layer, buy narrowly, count consultations.
We open with a candid eligibility read, because healthcare is manually reviewed on this platform and you deserve that before a budget exists. In parallel we audit how the major assistants answer the thirty questions that precede choosing a fertility clinic in your city: who is cited, what is said, whether it is accurate, and where your centre is absent. That audit becomes the content plan. Your clinicians supply the substance in short interviews, we write and structure the answers so a retrieval system can quote them cleanly, and we make your team, locations and credentials machine-readable. Nothing is published without your medical lead's approval, and we make no clinical or success-rate claims. Where advertising is open to you, the account is set up in your name, creative is written for manual review, sensitive and clinical contexts are excluded on purpose, and we start small enough to learn honestly. The enquiry path is rebuilt for a patient who arrives informed, because that is where most of this budget is otherwise lost. Reporting is one page: citations gained, enquiries by source, cost per booked consultation, and what changed. We report flat months as flat, and if this platform is not yet the right place for your clinic we will say so and put the budget where it works.
03 — What we did
A first quarter that builds standing, not just spend.
Eligibility, an assistant audit, the retrieval layer, then narrow placements and a monthly read — in sequence, with a working session every week.
Weeks 1-2 / Position
Eligibility read and an assistant visibility audit
Where your clinic stands under the health-category rules, and how the assistants answer the thirty questions that precede choosing a clinic in your city today.

Weeks 2-6 / Retrieval layer
Patient questions answered plainly, approved by your clinicians
Costs, timelines, test results, funding and what a first appointment involves — written with your team, structured for retrieval, signed off by your medical lead.

Weeks 4-8 / Placements
Compliant campaigns in narrow, practical moments
Account and billing in your name, copy built for manual medical review, private health contexts excluded, spend paced against booked consultations.

Monthly / Read
Citations, enquiries and consultations by source
One page: where you are being quoted, what came in, what it cost, what changed and what happens next month.

WHAT YOU GET
Deliverables your clinic director can audit.
can audit
Everything below lands in accounts you own and stays yours if you ever leave.
Eligibility and policy read
Where your clinic stands under the current health-category rules, what approval requires, and a candid view of timing.
Assistant visibility audit
How the major assistants answer the questions that precede choosing a fertility clinic in your city, and which sources they quote.
Retrieval-layer content
Patient questions answered plainly, structured for AI answers and approved by your medical lead before publishing.
Campaign build and management
Ads Manager in your name, compliant creative, deliberate exclusions, and weekly pacing against booked consultations.
Enquiry path rework
A booking path built for an informed patient, with honest cost information and a named coordinator to speak to.
Monthly reporting
Citations, enquiries and cost per booked consultation, with paid and organic reported together.
HOW WE WORK
Operating standards, not promises.
Operating standards

Single-site centres
A focused answer set for one city, which is where an assistant is easiest to win.
ExploreMulti-site networks
Location-level content and credentials, so each site is retrievable rather than hidden behind a brand page.
ExploreEgg freezing & donor programmes
Distinct patient questions and funding paths, covered as their own answer sets rather than a subpage.
ExploreBuilt on trust. Proven by results.
We partner with SMBs and Fortune 500 companies to deliver more than reach — we bring clarity, execution, and measurable outcomes. Every successful partnership starts with a strong culture fit and a shared drive to grow.








CASE STUDIES
Case studies
Video Ads
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FAQ
What fertility clinics ask us first.
Can a fertility clinic actually run ads inside ChatGPT today?
Sometimes, and we tell you which side of the line you are on before any budget is committed. OpenAI approves healthcare advertisers case by case and keeps ads away from personal health conversations, and the published eligible list so far covers insurance, dental, supplements, vision, medical testing and hospitals under enhanced verification. We prepare the verification, apply on your behalf, and build the retrieval layer in parallel so the clinic gains ground either way.
What exactly is the answer layer, in plain terms?
It is the set of pages an AI system can find, trust and quote when a patient asks a question. A generation model does not invent a clinic recommendation from nothing; it retrieves passages from sources it rates, then writes an answer around them. So the work is to publish clear, specific, verifiable answers to the questions patients ask, attach your clinicians' real credentials to them, and structure the data so a system can parse it. Done properly it lifts classic search at the same time.
How do you measure whether ChatGPT is citing our clinic?
With a fixed prompt set run on a schedule. We agree the questions a patient in your city would genuinely ask, run them across ChatGPT and the other major assistants monthly, and record whether your clinic appears, what is said about it, and which sources the answer draws on. That gives a baseline and a trend. Alongside it we tag assistant referrals in analytics and add one question at enquiry, so the qualitative and quantitative pictures check each other.
Is anything you publish a clinical claim?
No, and that is a hard rule rather than a preference. We do not publish success rates, outcome predictions or medical advice. What we publish is process, cost, logistics, funding, what a test measures, what an appointment involves, and who your clinicians are — the practical information patients search for and assistants quote. Your medical lead approves every page before it goes live, and anything they are not comfortable with does not publish.
How does this compare with the Google Ads we already run?
Search is still the volume channel and we would not switch it off. The public fertility benchmark sits at $9.84 average CPC, a 6.8% conversion rate and $112 cost per acquisition, which is the number any new channel has to be judged against. The AI layer is where the earlier research now happens, and being quoted there is a durable asset rather than a rented one. We usually keep search funded, add a measured position here, and let cost per booked consultation decide the balance.
Is it appropriate to advertise near such a sensitive subject?
It is, precisely because the buy is kept narrow. OpenAI does not place ads near sensitive user content, including personal health conversations, and we add our own exclusions on top. The moments we do consider are practical ones: comparing clinics in a city, asking what a consultation costs, researching funding. Patients in the middle of a difficult private conversation should not meet an advertisement, and we would rather run a smaller programme than a tasteless one.
How long before we see anything?
Citation movement typically appears one to three months after the first content is live, because assistants refresh their sources faster than classic search settles. Paid placements, where eligibility allows, produce data within days but need a few weeks before the numbers are meaningful. A steady flow of booked consultations attributable to this channel is a six to twelve month proposition, and we agree the leading indicators up front so nobody waits in the dark.
Who writes the content, and how much clinician time does it take?
We write it; your clinicians talk. Roughly forty minutes each with the people who answer these questions in clinic every day gives us the specific detail that makes a page worth quoting: what a result actually indicates, what patients most often misunderstand, what the first appointment covers. We draft, your medical lead reviews and approves, and the total demand on clinical time across a full programme is usually a few hours a quarter.
What about patient privacy and data?
Nothing we run needs patient-level data, and we do not upload any. Measurement uses page-level analytics, call tracking and your own enquiry records inside your systems, and any tracking we install is configured with your privacy policy and consent setup rather than around it. Where a platform feature would require sharing information we think a patient would not expect to be shared, we leave it switched off and say why.
We are a single clinic competing with a national network. Is this realistic?
It is one of the better opportunities available to a single site. An assistant answering a city-specific question is looking for the clearest, most specific source rather than the biggest brand, and national networks usually publish generic material. A clinic that answers local questions properly — costs in that city, funding routes, what the local referral pathway looks like — can be quoted ahead of a much larger group. The programme scales down sensibly for a smaller budget.
What happens if the platform changes its rules again?
It will, and the plan is built for it. The retrieval-layer content is yours and keeps working across every assistant and classic search whatever one platform decides about advertising. The media side stays deliberately flexible: small tests, monthly commitments, nothing dependent on a single placement type surviving. We follow the policy pages and changelogs weekly and summarise what changed, and what it means for you, in the monthly read.
Can you run our other channels too?
Yes, and the numbers get more honest when one team holds them. Our AI search, paid search and analytics specialists work from the same plan, so a booked consultation is attributed once instead of claimed by three suppliers. Hiring us for this channel alone is equally fine — we document the setup and leave every account open in your name.


























































































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